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We are a team of highly committed insurance experts who are ready to provide responsive and punctual service to both our consumers and business partners. Allow our motto “Passion to Serve” to treat you with excellent insurance experience. Enjoy the luxury that PT Pan Pacific Insurance has in store for you :

A. CASANDRA (Customer-Allday Survey AND Road Assistance) Apps

      The latest GPS-based application services aimed to facilitating consumers in reporting claims and scheduling vehicle surveys that can be done at any time in the desired place without comes to the office of PT Pan Pacific Insurance.
      - Purpose and objective of CASANDRA program is intended to help and facilitate customers in reporting claims and scheduling a vehicle survey that can be done every day
      - Helping the customer to get help more easily when the vehicle suffer minor damage or require a fleet cranes
      *Jakarta Only


B. 24-Hour Hotline Service

    We are on 24-hour standby to assist you with any enquiries or support anytime and anywhere. Customers can contact the 24-Hour Care Center at (021) 45 8 45 511.


C. Responsive Towing Service

    We have invested in our own tow trucks and partnered with third party to provide fast and responsive towing service anytime in need.
    *Free towing services JAKARTA area only, for outside Jakarta refer to the provisions of the Insurance Policy and the applicable Clause.
    *T&C Apply


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